Effective Date: April 1, 2025
At Richlam® Development Group LLC (“Richlam”, “we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information provided to us when you visit our website, use our services, or interact with us online.
1. Information We Collect
We may collect the following types of information when you visit our website or submit forms:
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Personal Information: Name, email address, phone number, company name, job title, country, or other contact details.
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Business Information: Project-related data voluntarily submitted when requesting quotes, technical documents, or distributor information.
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Technical Data: IP address, browser type, device information, pages visited, and usage analytics.
We only collect personal information that is voluntarily provided by you.
2. How We Use Your Information
We use the information we collect to:
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Respond to inquiries and contact requests
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Provide access to technical resources and downloads
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Deliver product updates, newsletters, or marketing content (only with consent)
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Improve our website and services
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Manage distributor relationships and technical support
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Comply with legal or regulatory obligations
3. Sharing and Disclosure
We do not sell or rent your personal data. We may share your information in the following cases:
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With service providers who help operate our website or fulfill user requests (e.g., email or hosting providers)
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With distributors or regional representatives to provide localized support (when relevant to your request)
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When required by law or to protect legal rights
All third-party partners are bound by confidentiality obligations.
4. Cookies and Tracking Technologies
Our website may use cookies and analytics tools (e.g., Google Analytics) to improve user experience, understand visitor behavior, and optimize performance. You can control cookie settings through your browser preferences.
5. Data Security
We take reasonable technical and organizational measures to protect personal data against loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the right to:
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Request access to the personal data we hold about you
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Ask us to update, correct, or delete your data
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Opt out of marketing communications at any time
To make a request, please contact us at privacy@richlamgroup.com.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
8. International Users
As a global brand, we may store or process your data in jurisdictions outside your home country, including the United States. By using our website, you consent to such transfers as permitted by applicable law.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the site after changes indicates acceptance.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
Richlam Development Group LLC
Email: privacy@richlamgroup.com
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